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Department of Public Works

The Shelby Township Department of Public Works is dedicated to maintaining a safe, potable water supply for domestic use and fire suppression while providing a quality of service above the expectations of our customers.

In doing so, our crew of trained individuals maintain over 325 miles of water mains and 175 miles of sanitary sewer mains.  Over 21,000 households are billed on a quarterly basis.  In 2001, the Department of Public Works distributed 3.3 billion gallons of water.

DPW TELEPHONE DIRECTORY

To contact the DPW Department, please dial the Main Office Number (586) 731-5990 and select from one of the following extensions:

INFORMATION TOPICS                                         EXTENSION

Billing Questions (water & sewer)                   106 or 107
Final Bill or Account Status                                106
Trash & Recycling                                                114
Meter installation or re-inspection                   102
Water, sewer or sump line inspection            117
Employee Directory                                                 9
All Other Questions                                                 0


Fax Line - Billing                                                     (586) 731-6634

Fax Line - Administrative                                     (586) 726-7221

DPW email: 
dpw@shelbytwp.org

Theodore P. Schoenherr, Director

 

David G. Miller, II, Assistant Director


The Shelby Township Department of Public Works is pleased to announce the 2010 Issue of "The Pipeline".  Presented to you by DPW Director, Ted Schoenherr, on behalf of the DPW, "The Pipeline" is the Township's Annual Report regarding the safety and quality of your municipal drinking water. 

In addition to the material mandated by the United States Environmental Protection Agency, included is information regarding water conservation and environmental issues, which we believe you will find helpful.  

While we have made every effort to include as much information as possible, please remember that the DPW Department is only a phone call away.  Should you have any questions or concerns you may contact us directly at (586) 731-5990.

To view the 2010 issue click on the following link: The Pipeline


 

The current water and sanitary sewer rates are as follows:

 

Water

 

$2.873 per unit

 

Sanitary sewer

 

$2.970 per unit

 

Administrative fees

 

$2.50 per bill for water and $1.65 per bill for sanitary sewer. Statements are mailed quarterly.

 

1 Unit = 100 cubic feet = 748 gallons

 

The water and sanitary sewer rates are adjusted annually by Shelby Township Ordinance and are based on the rate of increase from our water and sewer treatment provider, the Detroit Water and Sewerage Department.

Shelby Township Department of Public Works
Two ways to pay your Water Bill!

1) The Automatic Bill Payment Program
Customers can authorize the DPW to have their payments electronically withdrawn from their savings or checking accounts.
Click Here for
Information Sheet and Enrollment Form
2) Credit Card Payment Program
Call 1-800-2PAY-TAXSM or visit

                    
www.officialpayments.com
 
Use Jurisdiction Code 7006

 

The service to pay water and sewer bills by way of credit card is provided by a third party company named Official Payments Corporation.  This independent third part will charge the water customer a fee to use its services.  Water/sewer bills will remain the responsibility of the water/sewer customer until payment is received from Official Payments Corporation.

Solid Waste & Recycling Committee and Waste Provider Services information is a click away on the following link:

WASTE SERVICES RECYCLE

                                                    Moving?
FINAL WATER & SEWER BILL:  Please call the Department of Public Works (586) 731-5990 for a final water/sewer bill.  This bill can either be picked up at the DPW office or mailed to a forwarding address. 

WASTE SERVICES:  It is also necessary to contact Allied Waste Services to notify them of the change in ownership.  The phone number is 800-959-9067.


                                  Know Your Meter!

The water meter measures the amount of water that is used in the household.  It is usually located in a basement, utility closet or laundry room.  On the outside of the house is a remote reader that allows the meter readers to obtain a reading without entering the house.  The meter measures water usage in cubic feet. Each cubic foot equals 7.48 gallons.  Reading your water meter is much like reading the odometer of a car.  For billing purposes, only the first four digits on the left are used.


 

 

Checking for Leaks.

 

If the meter is equipped with a diamond or triangle shaped leak detector, and it is stationary, there is no leak.  If no leak detector is present, turn off all faucets on both the interior and exterior of the home.  Watch the sweep second hand for a minute or two.  If it moves, there is a leak in the home.  If it remains still for 10 - 15 minutes with no movement there is no leak. If it moves without water being used, a leak exists.

 

 

Leaky Toilet? Silent but costly.

 

Toilet leaks can be silent but very costly over a short period of time.  The best defense against these leaks is routine maintenance of the various parts of your toilet.  In order to see if your toilet is leaking, place food coloring or a powdered drink in the back of the toilet tank (in order to change the color of the water) and wait 30 minutes.

 

 

If any of the colored water enters the toilet bowl (without flushing)--your toilet is leaking.  At this time, you need to examine the flush valve ("flapper") and the refill valve--they may need repair or replacement.  Also, be sure to check the water level in the tank so that it is not entering the overflow tube when not in use.


 

Voluntary Odd/Even Water Use.

 

Due to the increased demand on the municipal water supply for lawn irrigation during warm, dry weather, Shelby Township will once again implement a voluntary odd/even sprinkling restriction May 1st through October 31st.  Service customers with odd numbered addresses are asked to restrict outdoor water usage to odd numbered calendar dates and even numbered addresses are asked to restrict water usage to even numbered calendar dates and that outdoor water usage be discontinued between 6:00 a.m. to 9:00 a.m. and from 6:00 p.m. to 9:00 p.m.

 

Compliance with this request to conserve water helps ensure adequate water pressure for drinking, sanitary usage and fire fighting requirements.  If we experience another extremely dry summer, this voluntary restriction may again be boosted to a mandatory restriction. Be a good neighbor and do your part by complying with the odd/even sprinkling program.

 


Area Maintenance Meters

 

Lawn sprinkling, even while adhering to the odd/even sprinkling restriction is very expensive, especially for those customers who have both municipal water and sanitary sewer.   An area maintenance meter is available through the Department of Public Works for those customers. This area maintenance meter measures water used for lawn sprinkling, and sanitary sewer fees are not charged on that portion of the water bill.  Please call the D.P.W. at (586) 731-5990 for further information.     


 

Be Water Wise!

 

Lawn irrigation is one of the single largest uses of water during the spring, summer and fall.  This use needs to be monitored very closely.  Many landscaping experts state that lawn irrigation equal to an amount of 2 to 3 inches per week is sufficient for healthy turf growth.  Depending on the sprinkler head, this equates to approximately 20 minutes of sprinkling every other day.

 

Other suggestions include:

  • Do not water too frequently--grass will form a deeper, healthier root growth when the water is allowed to soak into the ground at a slower rate.
  • Water lawns early in the morning during the hot summer months. 
  • Use rain shutoff devices to avoid lawn irrigation during inclement weather.

Overflow or Backup of Sewage Water

 or Stormwater System?

 

If you experience an overflow or backup of a sewage water disposal system or stormwater system, please contact the Charter Township of Shelby Department of Public Works immediately at (586) 731-5990.  After business hours contact the Shelby Township Police Department at (586) 731-2121.

 

You must file a written claim with the DPW within forty-five (45) days after the overflow or backup was discovered.  To receive a Notice of Claim form, please contact the Shelby Township Department of Public Works at (586) 731-5990 or by mail at 6333 23 Mile Road, Shelby Township, MI 48316.

 

Failure to provide the required notice will prevent recovery of damages. 

  

MISS DIG - What does that flag Mean?

 

If you notice colored flags in your yard or along the roadway, it is an indicator that someone is planning to perform underground construction in that area.  The following utility companies are represented by colored flags as indicated:

 

Blue

Water

Green

Storm Sewer

Red

Electric

Yellow

Gas or Oil

Orange

Telephone/Cable TV

Brown

Sanitary Sewer

Pink

Survey

Shelby Township Department of Public Works
6333 23 Mile Road
Shelby Township, MI 48316-4405
(DPW is
on the N side of 23 Mile Road between Van Dyke & Mound, behind  Fire Station 1)

NORMAL OFFICE HOURS: MONDAY THROUGH FRIDAY, 8:00 A.M. TO 4:30 P.M.

For your convenience in paying your water and sewer bills, a drop box is located within the circular driveway at the entrance to the D.P.W. building.

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